This option is for existing clients to receive further information or guidance regarding baby care issues previously discussed during the Initial Assessment Consultation with the same consultant. If you have not used our consultation service previously, click here for options.
Please carefully review our policies below, prior to booking.
More than 48 hours notice:
If you decide to cancel your appointment, you will have the option of a refund or reschedule. For all cancellations, a $25USD fee will be deducted to cover administration costs/ bank fees. Support days will be refunded in full
Less than 48 hours notice:
We will refund the full amount minus a late cancellation fee of $100USD to cover our consultant's time and administration costs/ bank fees.
No shows/ unable to proceed at time of call:
No refunds will be provided.
A Support Consultation provides an opportunity to receive additional guidance should the need arise.
Your consultant will review the questionnaire and notes from your initial Assessment Consultation prior to speaking with you. They may ask for an updated questionnaire.
After reading your answers to the questionnaire, your consultant might request to see a video of your baby feeding.
Your consultant will contact you at the scheduled time via the communication method of your choice. This part of the consultation process generally takes about an hour. Your baby does not need to be present during this conversation.
NOTE: A Support Consultation does not include continued support.